Cenports: Highlights from a Wild Year – and What’s Coming Next

At Cenports, we entered 2020 hoping to grow our business and prove our concept of blending technology, fulfillment, and partnership expertise to enable retail entrepreneurs around the world to achieve scale and success. Just like everyone else, we had no idea what was actually about to happen: a global pandemic that changed the retail landscape forever. —– Before I dive into our 2020 highlights and what’s on the horizon for 2021, I’d like to give a heartfelt thanks to our partners (both suppliers and retailers) and to the hard-working (and fast-growing) team driving our achievements. Our team hustled and pivoted…

What 2020’s Q4 buying behavior will tell us about the future of eCommerce

It might be easy to think that 2020 won’t serve as much of a yardstick for anything and that any “benchmarks’ that usually come out of the wealth of Q4 data should be discarded. And it’s true that COVID-19 and the changes in behavior it has forced won’t be completely replicated in future years. — That said, there are some patterns we should keep a close eye on as Q4 unfolds. Here are some metrics to watch – and what they’ll mean for the eCommerce industry going forward. Traffic by month One of the ways Q4 buying behavior is shifting…

7 Key Takeaways from Wayfair, Payoneer, and AndMakers on Achieving eCommerce Scale

On Oct. 20, AndMakers co-founder Lily Chan joined Wayfair’s Michael Zhang and Payoneer’s T. J. Hyland for a free webinar on helping eCommerce brands launch on Wayfair. Attendees got a ton of insights on how to break into the U.S. market, grow sales, cut down on returns, and more. Here are our top 7 takeaways from the event: COVID-19 is accelerating eCommerce growth. Michael estimates that COVID-19 has accelerated the eCommerce growth curve by five years, with reports showing that eCommerce has made huge gains in its share of the retail market. He also forecasts that many new online customers…

Logistics Solutions for eCommerce: The 3 Most Important Words

If you’re an eCommerce company researching logistics solutions, you’re halfway to putting more time and resources back into the hands of the folks who can grow your catalog sales. Now you have to find the right partner. … When I talk to manufacturers and retailers in the market for a logistics partner, I hear about the challenges they’ve had: tons of returns, issues solving shipping problems, customer dissatisfaction, and a LOT of time spent on order management. And I can tell you that overcoming those challenges with your 3PL (third-party logistics) partner comes down to three words: … Let me…